Summary of virtual edge conference experience thus far (and Reeves Keynote)

This is sort of one of those live bloggy type things so please don’t expect perfection in content format. I often leave out caps and such for expediency’s sake but try not to use texting abbreviations.

I registered for the Virtual Edge conference for today and tomorrow quite some time ago. I could have prepped a lot and made sure all my settings were correct for various avenues of virtual attendance, but I didn’t because most new virtual meeting users don’t do that. I am most interested in hearing several of the speakers but the user experience is almost as important for me. Third would be booths and such. I will try to get into the lounge area eventually, but for now, I have found Stream57.

From my perspective the companies are beginning to get their acts together. Things, even things that don’t work for me with no prep using my Mac and Foxfire are much smoother this year.

now for the quick notes from the keynote by

Professor Byron Reeves

for 10 or 20 years some folks have been doing this sort of
new industry with reservoir of scholarly and academic interest
psychology of representing yourself
building selling doing
convenient
green
future of distributed work
what attributes of meeting events interaction etc will make it successful

i’m(Reeves) thinking beyond meetings and events
im thinking about engaging people – fun
that drives our business

bigger opportunities we can go after

Bob is worker at a company – bob is looking for purpose and engagement
larger than himself know that there is something bigger, job is repetitive and dull and has to collaborate for bosses he has never met and he has to come up with new ideas in an old/egacy environment and there is overload

bob’s alter ego

gets engagement
knows role
has narrative
has collaboration
knows rewards
transparency per achievement
fair
meritocracy
no secrets on the gold course

you could have a meeting in world of war craft

self-representation of self is heavy investment
brain responds very similarly in physical stuff and virtual engagement

can do a moment by moment environment
games are not dashboards for execs
dashboards for everyone can see

Reeves has a book
Total Engagement

gamers have already figured out many solutions
students at stanford
farmville
is relevant to your business
social viral metrics
IBM CIO — everyone in company needs an avatar

not boys with zits in a basement
well adjusted
mid 30s

these gamers spend more time in compelling environments

gamer generation

difference expectations per technology

uses learning from games to enhance work

play is not the opposite of work

simple mediapsych powerful simple media
fmri dots game two dots two cases (computer or human)
then dots have faces (computer or person)
physio responses (heart beats faster with persons there)

applications

puzzle pirates
find a captain get ship solve puzzles and compete
call center representative
look for folks she likes
know where they can level up
looks at team does too

star wars galaxies
doctor in real world
gamer using real images
(diagnosing testicular cancer)

cia defense contractor

not good or bad
has risk can be dangerous
control production

encourage all of us to have parallel tracks
fun
never a good idea to bet against (gov) fun

questions
no game in sl
no narrative
make up your own role

wow vs. sl

hip business

more like movies than an operating system
(committing to a narrative)

seriosity
leaderboards
narratives
metrics for success aligned with fun

ethics/danger/
psych
emotional
repetivite stress

apps need to be collaborative and competitive

top 10 games are all multiplayer

meritocracy can upset managers

tending towards more horizontal

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